{"id":679,"date":"2026-09-29T14:09:32","date_gmt":"2026-09-29T11:09:32","guid":{"rendered":"https:\/\/alresalah.store\/?page_id=679"},"modified":"2026-09-29T14:09:32","modified_gmt":"2026-09-29T11:09:32","slug":"shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/alresalah.store\/ar\/shipping-and-delivery\/","title":{"rendered":"\u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0644"},"content":{"rendered":"\n
\n

Shipping and Delivery<\/h1>\n\n\n\n

At Al-Resalah, every artwork is carefully prepared and packaged to help it arrive safely and in beautiful condition. This page explains our order-processing, delivery and tracking procedures.<\/p>\n\n\n\n

Delivery Areas<\/h2>\n\n\n\n
\n

Delivery Charges<\/h2>\n\n\n\n

Delivery charges are calculated according to [location\/order value\/selected delivery option].<\/p>\n\n\n\n

\n

Fawran and Cash on Delivery<\/h2>\n\n\n\n

Al-Resalah currently accepts:<\/p>\n\n\n\n

    \n
  • Fawran bank transfer<\/li>\n\n\n\n
  • Cash on Delivery<\/li>\n<\/ul>\n\n\n\n

    For Fawran orders, preparation may begin only after the payment has been received and verified.<\/p>\n\n\n\n

    For Cash on Delivery orders, the customer should ensure that someone is available at the delivery address to receive the order and complete payment.<\/p>\n<\/div>\n\n\n\n

    \n

    Direct Gift Delivery<\/h2>\n\n\n\n

    Where available, an order may be delivered directly to the gift recipient.<\/p>\n\n\n\n

    Customers should provide:<\/p>\n\n\n\n

      \n
    • The recipient’s full name<\/li>\n\n\n\n
    • Correct mobile number<\/li>\n\n\n\n
    • Complete delivery address<\/li>\n\n\n\n
    • Gift message<\/li>\n<\/ul>\n\n\n\n
      \n

      Missed or Unsuccessful Delivery<\/h2>\n\n\n\n

      If delivery cannot be completed because:<\/p>\n\n\n\n

        \n
      • The recipient is unavailable<\/li>\n\n\n\n
      • The telephone number is incorrect or unanswered<\/li>\n\n\n\n
      • The address is incomplete or inaccurate<\/li>\n\n\n\n
      • Access to the location is restricted<\/li>\n\n\n\n
      • The recipient refuses the delivery<\/li>\n<\/ul>\n\n\n\n

        We will attempt to contact the customer or recipient to arrange another delivery.<\/p>\n\n\n\n

        A further delivery charge may apply when a second delivery attempt is required due to incorrect information or recipient unavailability.<\/p>\n<\/div>\n\n\n\n

        \n

        Changes to the Delivery Address<\/h2>\n\n\n\n

        Contact us as soon as possible if you need to change the delivery address.<\/p>\n<\/div>\n<\/div>\n\n\n\n

        The applicable charge will be shown at checkout or confirmed before the order is dispatched.<\/p>\n\n\n\n

          \n
        • Standard Qatar delivery:<\/strong> QAR 50<\/li>\n\n\n\n
        • Free delivery:<\/strong> Available on orders above QAR 250, if applicable.<\/li>\n\n\n\n
        • Additional charges may apply to urgent, remote-location or repeated-delivery requests.<\/li>\n<\/ul>\n\n\n\n
          \n

          Order Tracking<\/h2>\n\n\n\n

          Customers may receive updates as their order moves through the following stages:<\/p>\n\n\n\n

            \n
          • Order Placed<\/li>\n\n\n\n
          • Preparing Your Resalah<\/li>\n\n\n\n
          • Ready for Delivery<\/li>\n\n\n\n
          • Out for Delivery<\/li>\n\n\n\n
          • Delivered<\/li>\n<\/ul>\n\n\n\n

            Order updates may be sent through email, the customer account, WhatsApp or another available communication channel.<\/p>\n<\/div>\n<\/div>\n\n\n\n

            Al-Resalah currently delivers within Qatar.<\/p>\n\n\n\n

            Customers must provide a complete and accurate delivery address, including:<\/p>\n\n\n\n

              \n
            • Recipient’s full name<\/li>\n\n\n\n
            • Mobile number<\/li>\n\n\n\n
            • Area<\/li>\n\n\n\n
            • Zone number<\/li>\n\n\n\n
            • Street number<\/li>\n\n\n\n
            • Building or villa number<\/li>\n\n\n\n
            • Apartment number, where applicable<\/li>\n\n\n\n
            • Any helpful delivery instructions<\/li>\n<\/ul>\n\n\n\n

              Please check all delivery information before confirming your order.<\/p>\n\n\n\n

              \n

              Preparation Time<\/h2>\n\n\n\n

              Our products are hand-embroidered and may require preparation before delivery.<\/p>\n\n\n\n

              Ready Designs<\/h3>\n\n\n\n

              Ready or available designs are usually prepared within 7-10 business days.<\/p>\n\n\n\n

              Customized Designs<\/h3>\n\n\n\n

              Personalized and made-to-order artwork usually requires [insert number] business days or weeks, depending on:<\/p>\n\n\n\n

                \n
              • The selected design<\/li>\n\n\n\n
              • Artwork size<\/li>\n\n\n\n
              • Embroidery details<\/li>\n\n\n\n
              • Colour customisation<\/li>\n\n\n\n
              • Framing requirements<\/li>\n\n\n\n
              • Order quantity<\/li>\n<\/ul>\n\n\n\n

                The estimated preparation time will be confirmed after reviewing the customization details.<\/p>\n\n\n\n

                Preparation time is separate from delivery time.<\/p>\n<\/div>\n\n\n\n

                \n

                Delivery Time<\/h2>\n\n\n\n

                Once the order is ready, delivery within Qatar usually takes [insert number] business days.<\/p>\n\n\n\n

                Delivery estimates begin after:<\/p>\n\n\n\n

                  \n
                • The order has been confirmed<\/li>\n\n\n\n
                • The required customization details have been received<\/li>\n\n\n\n
                • Fawran payment has been verified, where applicable<\/li>\n\n\n\n
                • The artwork has been completed and prepared for dispatch<\/li>\n<\/ul>\n\n\n\n

                  Delivery times are estimates and may be affected by public holidays, peak seasons, weather, traffic, address issues or other circumstances outside our reasonable control.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                  Shipping and Delivery At Al-Resalah, every artwork is carefully prepared and packaged to help it arrive safely and in beautiful condition. This page explains our order-processing, delivery and tracking procedures. Delivery Areas Delivery Charges Delivery charges are calculated according to [location\/order value\/selected delivery option]. Fawran and Cash on Delivery Al-Resalah currently accepts: For Fawran orders, […]<\/p>\n","protected":false},"author":284590898,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":"","big_sky_generated":false},"class_list":["post-679","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PhpzOL-aX","_links":{"self":[{"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/pages\/679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/users\/284590898"}],"replies":[{"embeddable":true,"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/comments?post=679"}],"version-history":[{"count":7,"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/pages\/679\/revisions"}],"predecessor-version":[{"id":686,"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/pages\/679\/revisions\/686"}],"wp:attachment":[{"href":"https:\/\/alresalah.store\/ar\/wp-json\/wp\/v2\/media?parent=679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}